Work Request Form

The Work Request form is used to start the process of contacting our Engineering team for work. 

NOTE: If this is a Support Request please contact our support team in one of the following ways:

• Phone: 636-866-0480, Option 1, or toll-free 800-750-4880, Option 1
• Complete our online Request Form

Request Details

Request Type: *

Add

Change

Delete

Is this change an Add, Change, or Delete that needs to be made to the environment.

Sub-Category:

Managed Services Onboarding

Firewall build or change requests

Switch / Router build or change requests

Script Development

Security Changes

Server build or change requests

Website or Web Application Changes

Other work request

Sub-Category of Change.  This field is not required but may help in assigning the request to the appropriate engineer.

Brief Description of Request: *

Put a brief (60 character or less) title or description of the request

Request Details: *

Please describe in detail your request.  Please be as detailed as possible by:

Requester Information

Customer/Company Name:

Your E-mail: *

Your Name: *

Primary Phone #: *

Alt. Phone #:

Would you prefer to be contacted electronically or by phone?: * ElectronicBy Phone

Environment

Included in this section are the critical environmental items

Environment Type:

Lab / POC (Proof of Concept) environment

Development and Integration environment

QA / Preproduction environment for final approval

Live Production System

What type of environment is this

Environment Status:

New Environment

Existing Environmet

Is this a new environment or an existing environment

Shared or Dedicated:

Shared Environment

Dedicated Environment

Is this a shared or dedicated environment.  It is recommended to use dedicated environments for heavy usage applications.

Web Applications

This section is required for website and web application work requests.

CMS:

Drupal

Joomla

Word Press

If a CMS is to be used, select it here

Domain Name:

Enter the domain name for the site:

 

    For example: wavesco.com

Website FQDN:

Please enter the FQDN for the website:

Examples:

• www.wavesco.com
• support.wavesco.com

Package Details

This section is required for any packaging request.

Platform(s):

Windows XP

Windows Vista

Windows 7

Windows 2003

Windows 2008

Windows 2010

CentOS / Redhat

Fedora

Ubuntu

Package Source:

Location / URL where the package source can be found

Package Description:

Please describe what this package is, how it will be used, etc.

Special Instructions:

If there are any special instructions to be aware of for this request, please make sure you provide that detail. 

Attachments:

Upload any related attachments

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