Technical Support Numbers

Getting the best results from your call

If you are having problems with your system, please write down any error messages that you receive. In addition, please be prepared to answer the following questions:

• The name and versions of the installed Operating System
• Identify any peripherals in use
• Provide any error codes or messages that you received
• What you were doing at the time that the error occurred
• What steps you have already taken to resolve the issue
• Are there any specific steps that you know can duplicate the problem every time