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Can't uninstall an application using Windows XP

By David Schnardthorst
Created 05/05/2009 - 06:46

Submitted by David Schnardthorst on Tue, 05/05/2009 - 06:46

Problem: 

User is not able to remove or uninstall an application in Windows XP using either the Uninstall option or the Add/Remove Programs tool.

Solution: 

Try using the Windows Installer CleanUp Utility. As long as you installed the application using the Windows Installer, this utility will remove all the folders, files, registry keys, and entries from your system and allow you to start over with a clean slate.

  1. Download the Windows Installer CleanUp Utility from the Microsoft Download Center [6].
  2. Locate and run msicuu2.exe to install the Windows Installer CleanUp Utility.
  3. Locate and launch the Windows Installer CleanUp Utility on the Start menu.
  4. From the Windows Installer CleanUp Utility window, locate the application in the list and click the Remove button.
  5. Once the application has been removed, click the Exit button to close the utility.

You may now reinstall the application.

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Source URL (retrieved on 02/09/2012 - 17:34): http://support.wavesco.com/kb/20090505/cant-uninstall-application-using-windows-xp

Links:
[1] http://support.wavesco.com/category/keyword-tags/cleanup-utility
[2] http://support.wavesco.com/category/keyword-tags/installer
[3] http://support.wavesco.com/category/keyword-tags/uninstaller
[4] http://support.wavesco.com/category/affected-operating-system/windows/windows-xp-home
[5] http://support.wavesco.com/category/affected-operating-system/windows/windows-xp-professional
[6] http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe